Simple, transparent process
From first contact to delivered product — here's exactly what happens when you work with us. No hidden steps, no surprises.
Submit Your Request
Fill out our service request form with details about your project — what you need, your timeline, budget range, and any relevant files.
We Review Your Scope
Our team reviews your request and reaches out within 1 business day. We assess feasibility, team fit, and technical approach.
Consultation Call
We schedule a 30–60 minute call to align on scope, discuss your goals, and review current systems. This helps us prepare an accurate proposal.
Proposal & Estimate
You receive a detailed written proposal: scope of work, deliverables, timeline, pricing, and payment schedule. Everything is documented before any commitment.
Agreement Approval
Review the proposal in your client portal and approve it electronically with your digital signature. Legally binding, no printing required.
Secure Payment
Pay your deposit or first milestone securely via ACH debit, credit card, or wire transfer through our Stripe-powered checkout.
Work Begins
Once payment clears, your project is activated and you meet your team. Progress is tracked in your client portal in real time.
Delivery & Acceptance
Deliverables are uploaded to your portal for review. You have a defined review window to accept, request revisions, or raise concerns.
Ongoing Support
Many clients continue with a monthly support retainer or ongoing development engagement. Flexible plans available.
What you can count on
Built into how we work — not just words on a page.
Written Scope First
No work starts without a signed proposal.
No Surprise Costs
Changes go through a change order with updated pricing.
Clear Timelines
Every proposal includes a delivery schedule.
Secure Payments
Stripe-powered checkout. We never store card data.
Regular Updates
Weekly status updates and direct team messaging.
You Own the Work
Full IP ownership transfers on final payment.
Ready to start?
Submit your project request and we'll respond within 1 business day.